US Technical Support

Support

Thank you for your interest in QubicaAMF’s US Technical Support

Our normal hours of operation are:

Monday-Friday	8:30 AM – 10:00 PM Eastern Time
Saturday	8:30 AM – 7:00 PM Eastern Time
Sunday	10:00 AM – 6:00 PM Eastern Time

We are available by phone at (866) 460-7263 (option 3) or email at techs@qamf.net or you can reach us via Chat through QubicaAMF Technical Resources during normal operation hours.

In case of emergency, we offer 24 hours, year-round, on-call support outside of these times.

Please be advised that “emergency” calls include:

- Lanes: 30% or more are non-functional and/or out of communication.
- Management System: Conqueror does not start on any terminal.
- Payments: More than one credit card device is not functional.
- Leagues: A scoring and/or Machine issue that prevents league or tournament play.

*Any call that does not meet the criteria above is considered “non-emergency” and will be redirected to our normal hours of operation.

Our 2025 holiday hours are as follows: (Limited Staff is available on the following days)

Friday, April 18^th	8:30 AM – 7:00PM
Monday, May 26^th	8:30 AM – 7:00PM
Friday, July 4^th	8:30 AM – 7:00PM
Monday, September 1^st	8:30 AM – 7:00PM
Thursday, November 27^th	Closed for US Thanksgiving
Friday, November 28^th	8:30 AM – 7:00PM
Wednesday, December 24^th	8:30 AM – 7:00PM
Thursday, December 25^th	Closed for Christmas
Friday, December 26^th	8:30 AM – 7:00PM
Thursday, January 1^st	8:30 AM – 7:00PM

For additional information, resources, and manuals, please consult our Technical Resources Website.

Got questions?

Whether you need assistance, have questions, or seek expert advice, our dedicated team is always ready to help. Reach out to us, and experience our commitment to your satisfaction.