Thank you for your interest in QubicaAMF’s International Technical Support.

Our normal hours of operation are:

Monday-Friday9:00 AM – 6:00 PM CET/CEST Time

We are available by phone at +39 0514192630, email at techsupport@qubicaamf.com or you can reach us via Chat through QubicaAMF Technical Resources during normal operation hours.

In case of emergency, we offer support as follow:

Monday-Friday6:00 PM – 10:00 PM CET/CEST Time
Saturday-Sunday9:00 AM– 10:00 PM CET/CEST Time

For emergency please contact us by phone at +39 0514192630, leaving a message with name, Center ID, Phone number to be call back and a brief description of the issue.

Please be advised that “emergency” calls include:

- Lanes: 30% or more are non-functional and/or out of communication.
- Management System: Conqueror does not start on any terminal.
- Payments: More than one credit card device is not functional.
- Leagues: A scoring and/or Machine issue that prevents league or tournament play.

*Any call that does not meet the criteria above is considered “non-emergency” and will be redirected to our normal hours of operation.

Our 2025 holiday hours are as follows:  (Limited Staff is available on the following days)

Sunday, April 20thClosed for Easter
Monday, April 21st9:00 AM – 10:00 PM CET/CEST Time - Emergency only
Friday, April 25th9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Thursday, May 1st9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Friday, May 2nd9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Monday, June 2nd9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Friday, August 15th9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Monday, December 8th9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Thursday, December 25thClosed for Christmas
Friday, December 26th9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Thursday, January 1stClosed for New Year Day
Monday, January 5th9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Tuesday, January 6st9:00 AM – 10:00 PM  CET/CEST Time - Emergency only

For Additional Information and Resources

Please consult our Technical Resources Website

Got questions?

Whether you need assistance, have questions, or seek expert advice, our dedicated team is always ready to help. Reach out to us, and experience our commitment to your satisfaction.