Thank you for your interest in QubicaAMF’s International Technical Support.

Our normal hours of operation are:

Monday-Friday9:00 AM – 6:00 PM CET/CEST Time

We are available by phone at +39 0514192630, email at techsupport@qubicaamf.com or you can reach us via Chat through QubicaAMF Technical Resources during normal operation hours.

In case of emergency, we offer support as follow:

Monday-Friday6:00 PM – 10:00 PM CET/CEST Time
Saturday-Sunday9:00 AM– 10:00 PM CET/CEST Time

For emergency please contact us by phone at +39 0514192630, leaving a message with name, Center ID, Phone number to be call back and a brief description of the issue.

Please be advised that “emergency” calls include:

- Lanes: 30% or more are non-functional and/or out of communication.
- Management System: Conqueror does not start on any terminal.
- Payments: More than one credit card device is not functional.
- Leagues: A scoring and/or Machine issue that prevents league or tournament play.

*Any call that does not meet the criteria above is considered “non-emergency” and will be redirected to our normal hours of operation.

Our 2026 holiday hours are as follows:  (Limited Staff is available on the following days)

Sunday, April 5thClosed for Easter
Monday, April 6th9:00 AM – 10:00 PM CET/CEST Time - Emergency only
FRIDAY, May 1st9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
MONDAY, JUNE 1st9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
TUESDAY, June 2nd9:00 AM – 10:00 PM  CET/CEST Time - Emergency only
Monday, December 7th9:00 AM – 10:00 PM  CET/CEST Time - Emergency only

TUESDAY, DECEMBER 8TH

9:00 AM – 10:00 PM  CET/CEST Time - Emergency only

FRIday, December 25thClosed for Christmas
FRIDAY, January 1stClosed for New Year Day
WEDNESDAY, January 6th9:00 AM – 10:00 PM  CET/CEST Time - Emergency only

For Additional Information and Resources

Please consult our Technical Resources Website

Got questions?

Whether you need assistance, have questions, or seek expert advice, our dedicated team is always ready to help. Reach out to us, and experience our commitment to your satisfaction.