QubicaAMF User Accounts Update - Steps

As part of our ongoing effort to strengthen security and improve user access management across all QubicaAMF applications, we are updating our database to ensure that each email address is associated with a unique user account. 

We kindly ask for your collaboration to help us clean and update your records. 

1. Your User IDs Requiring Review 

Your current user IDs might be associated with these applications:

ID 1 – eShop, qportal 

ID 2 – tech wizard 

ID 3 – eshop

Your task is to: 

  • Assign a unique email address to each user ID you intend to keep; 

  • Communicate to us the user IDs you would like to delete 

2. Important – EULA Users 

Please note: 

  • EULA-linked email accounts cannot be deleted. 

  • At least one user ID associated with the EULA email must remain active. 

 

3. How to Update Your Email Address 

Step 1

Log in with the correct user ID and password at:

https://accounts.qubicaamf.com/

Step 2

Next to the current email, click “Need to change your email address?”

Step 3

Enter the new email address in the text box.

⚠️ This page does not prevent duplicate emails, so be sure to use a unique one.

Step 4

Click “Save Changes”.

Step 5

A yellow confirmation banner will appear.

You will then receive an email titled “Verify new email address for QubicaAMF”.

Step 6

Open the email and click “Click here to verify your new email address.”

Once verified, you can try to access all apps normally. 

4. Using Alias Email Addresses (If Needed) 

If you need multiple user IDs but you have only one email address, you may use email aliases. 

Aliases help you create multiple "virtual" email addresses that all reach the same inbox. 

Option A - Specific Format Rules based on email provider

E.g. Gmail: 

Example: 

firstname.last.name@gmail.com

= firstname.lastname@gmail.com

Every dot in the email address (before the @) is not read by the system, and you can insert as many as you like to create a different address.  

Test this by sending yourself an email using the “.” version. If it arrives, it is supported.

Option B - Forwarding Emails to new address

Email providers usually allow forwarding emails to another email address. Therefore, you can create as many mailboxes as you need and then set up forward options to your main mailbox.

Option C - Admin‑Created Aliases 

IT administrators can create aliases: 

  • Google Workspace: Users → Select User → Add Alias 
  • Microsoft 365 Admin Center: Users → Active Users → Add Email Alias 
  • Exchange On‑Premise: Add via “Email Addresses” field 
  • cPanel / Plesk: Create forwarders to the main inbox 

 

5. Deadline & Consequences 

⏳ You have until [DATE] to complete the cleanup of your email/user IDs. 

After this date: 

  • We will proceed with a bulk cancellation of accounts identified as non‑relevant. 

  • Cancelled user IDs will no longer have access to any QubicaAMF platform. 

 

Cancellation Criteria

For the cleanup we’ll follow a logic of prioritization considering keeping: 

1 - User IDs linked to Eshop access or EULA

2 -Accounts with the most recent activity

3- Recently created accounts

 

6. Support 

If you have any questions or need help verifying or updating your accounts, please feel free to contact us by sending an email to: hsdbfkhsdbf
We sincerely appreciate your collaboration and apologize for any inconvenience this process may cause. 

Thank you, 
QubicaAMF