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Bob Ramelow - EDGE String Pinspotters

EDGE STRING

Bob Ramelow
Grand Sierra Resort and Casino - Assistant Manager
Reno, NV - USA

400+

League Bowlers

58

Lanes of EDGE String Pinspotters

"We spent 8-10 hours a day on our old free-fall machines trying to keep them running. We struggled with breakdowns and constantly moving bowlers – it was very uncomfortable. Choosing EDGE String has been a game-changer for our operations. We are looking at a 3.5 year ROI on our investment and we are picking up more bowlers simply from the much better experience we deliver now. Our customers, the staff, everybody loves the EDGE String machines." - Bob Ramelow, Assistant Manager at Grand Sierra Resort and Casino

Bob Ramelow is the Assistant Manager of Bowling at the Grand Sierra Resort in Reno, Nevada. Over his seventeen-year career with Grand Sierra, he saw breakdowns happening with older bowling pinsetters. This was impacting his center, its guests and staff. He knew a change needed to be made and it was decided to go with QubicaAMF and EDGE String pinspotters.  

Bob states the change to EDGE String has given “a lot more enjoyment to everybody in the center.” The string machines keep running and the bowlers keep bowling, which makes them happy as they pay by the hour and don’t have disruptions due to breakdowns.  

The experience for staff is simplified as they can use the Tech Wizard app for operational issues.

It is also simple for staff to switch EDGE String pinspotters from casual play to USBC mode.

One of the biggest benefits is revenue! Bob mentions that it’s a great money and time saver, as he and his staff are freed up to work on other parts of the business. He is thrilled that his anticipated ROI will we within three and a half years.  

EDGE String

String machines are the most adopted pinspotter technology today - and EDGE String is the #1 selling string machine worldwide. Discover how EDGE String makes it amazingly simple to offer both certified sport and recreational bowling and at a very low operating cost.